State Farm® Insurance Agent Kevin L Mitchell
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brianne Avery
October 9, 2025
"Meeting with Kevin I can definitely tell his team and himself deliver excellent customer service for his customers. A customer had walked in during our meeting, and he made sure that the customer was seen, heard and attended to fully with his colleague. The office is clean and inviting."
"Brianne, Thank you so much for your kind words and thoughtful review! We truly appreciate your support and are impressed by your enthusiasm and professionalism. Looking forward to connecting with you!"
Mary Jo Kohlhoff
August 18, 2025
"I called Kyle Wollin and he took care of a new auto insurance policy for me over the phone. I switched from a different company and saved a lot by going to State Farm. Thanks, Kyle, for making it so easy to get auto insurance."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Cindy Stratford
May 27, 2025
"My transition back to State Farm was smooth, saved me money, with technology support when needed. Kyle Wollin was a tremendous blessing to work with and gave me confidence that I was "in good hands"!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Kaelyn Braatz
April 28, 2025
"Kyle was awesome and very helpful! He communicated everything very well and got back to me very fast!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jon Zastrow
April 7, 2025
"Kevin and Holly do a great job handling all my insurance needs!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Legend Mclegend
February 4, 2025
"After receiving poor service, and struggling to get a call back at my last insurance company, it’s a breath of fresh air to deal with Holly and Kyle. They have been very professional, and helpful with my needs, and even helped me save quite a bit of money in the process."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Carol O'Brien
February 3, 2025
"I do not have a car presently at this time. Family wants to meet with me regarding my purchase at this time."
"We appreciate your feedback and the opportunity to service your insurance needs with State Farm. We’re committed to improving, and your insights can help us do that. If there is anything specific we can work on, please contact our State Farm office!"
Sarah
November 13, 2024
"Holly is the only good thing about this location. Kevin is an awful, rude and condescending person. How he still have an office, I have no clue. How SF hasn't cut ties with him, I don't know either. We were with SF for over 25 plus years, after numerous issues with Kevin, we went elsewhere and couldn't be happier. Holly does her job, communicates well and is always willing to help. If it wasn't for her, that office wouldn't be what it is. I wish she was the agent and not Kevin. If you're looking for a SF agency, go elsewhere. Find another agency, do NOT recommend. Update: To agents response, past clients for years. Although, his response should not come as a shock seeing some of the other responses to reviews that are not positive. #truthhurts"
"Sarah, I have never met you. That being said I am also not sure why you've written such a review. I've been with State Farm for over 37 years, have many satisfied customers and helped 1000s of people with their insurance needs. You are correct about Holly; she is wonderful! "
Marie Rubietta
March 5, 2021
"We have been dealing with Kevin over 20 years and had great response to any question or claims than we had."
"Thank You Maria, I have enjoyed helping you and Mr. Rubietta over the years. Kevin"
Terry Tiedt
January 20, 2021
"Mr. Mitchell and staff have always been spot on with any questions or concerns that I may have regarding my insurance issues. Always a pleasure to talk with Mr. Kevin Mitchell"
"Thanks for the GREAT review Terry!"
Jim Freres
January 20, 2021
"I have been with State Farm for around 60 yrs & am very satisfied with the Company. We currently have 3 - cars, 3 - Houses, 1 - Moped & 1 - Speed Boat insured with Kevin & SF along with an Umbrella liability policy. Also, we trust them with our 1965 collector car insurance too! Kevin & Holly have always been there for us whether it was property or vehicle damage claims or just to insure that we always got the best deal on our numerous policy's - - and to answer our sometime silly questions (with a smile). Obviously, with all the policy's we have, we would go elsewhere if not completely satisfied. We recommend the Kevin Mitchell Watertown Agency👍"
"It has been great to have you as a client these many years. Thanks!"
Heather Young
January 18, 2021
"Nice Staff! Kevin and Holly are always so helpful with everything and anything!"
"Thank you Heather. Holly has been for over 45 years, she is the best!!!"
Andrew Riis
January 18, 2021
"Fantastic rep! Office staff is supportive and kind. I always know my coverages are correct and never have any concerns when working with Kevin and his team!"
"Andrew, I have enjoyed working with you and your family. Thanks!"
V. Goodwin
January 15, 2021
"Truly disappointing service location for State Farm. Unfortunately, had a car incident with the last snow in lovely. My car was totaled. :( So I needed to sign the paperwork at a State Farm Office for them to begin payments so that I could get another vehicle. However, Mr. Mitchell was not only rude but stated clearly that he would not assist me in getting the State Farm paperwork back to the office or calling the agent just to state I had signed the paperwork. Oh and just FYI I was following the instruction exactly from the agent on my policy. So, I left his office and went right up the street to another State Farm location which OMG was pleasant, helpful and assisted me in getting this incident closer to be completed. I will never recommend Mr. Mitchell as an agent for State Farm."
"I explained to V. Goodman when she was here that our office is closed due to the COVID-19 pandemic for any walk in business. We normally do not open our doors, but I saw her out there and wanted to let her know that. We have underlying health issues that would put us in terrible jeopardy if we get the cOVID-19 virus. I told her that, and she went on her way. I was not rude at all and cannot understand why she would leave us such a review."
Yolanda Farmer
September 30, 2018
"Very helpful he took the time out to help me with my issue with my insurance company so I can try and get my license back stayed on the phone to make sure I had all the information from them and the right spelling and everything I would recommend this place to any and everyone the are amazing"
"It was a pleasure working with you Yolanda!"