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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aimee Marshall

August 20, 2026

5  out of  5
rating by Aimee Marshall
"I've been a customer for years with many policies with State Farm. The Kevin Mitchell team knows me by name and knows what my insurance needs are. Whenever I call with a question they know exactly who I am and what policies I have thru them without having to look it up. When we have a problem with our insurance that needs to be worked out they work on it until it's right."
We responded:
"Hi Aimee, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Watertown.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Kevin L Mitchell "
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Senor Fry

August 19, 2026

5  out of  5
rating by Senor Fry
"Very good service. Britt rocks!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Watertown to know you had such a great experience with us. "
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Steve Mertins

August 19, 2026

5  out of  5
rating by Steve Mertins
"Claim quickly taken care of."
We responded:
"Hi Steve, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Watertown.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Kevin L Mitchell "
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Robert FASSBENDER

August 12, 2026

5  out of  5
rating by Robert FASSBENDER
"It is always great to work with Kevin and his team."
We responded:
"Thank you so much for the 5-stars, Robert! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Kevin L Mitchell’s Team anytime."
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Nancy

August 9, 2026

5  out of  5
rating by Nancy
"I've always had the best customer service I expected. My questions were answered promptly and politely. It's a great office."
We responded:
"Thanks so much for the amazing review, Nancy! We really appreciate your support here in Watertown. Just reach out anytime if you need us - we’re here for you. "
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mike stevenson

July 29, 2026

5  out of  5
rating by mike stevenson
"I've been with Kevin Mitchell insurance for 29 years ,they have always been over the top on taking care of our needs , and I have sent friends over to get a policy , And Holly is always on top of everything and does a fantastic and quick job of any crazy questions I have for her so give her a call"
We responded:
"Wow, thank you for the 5-star review, mike! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Todd Faubel

July 28, 2026

5  out of  5
rating by Todd Faubel
"We have all our insurance needs provided by State Farm and have the security knowing we are protected and cared for. Holly is easy to communicate with and she responds quickly. Highly recommend!"
We responded:
"Todd, thank you for the amazing review! Our Watertown insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Kevin L Mitchell, your State Farm Agent "
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Kimberly Rose

July 28, 2026

5  out of  5
rating by Kimberly Rose
"Kevin was on our side from day 1. He helped us navigate through the claim process after our basement flooded. He helped deal with a not so great adjuster of state farm. Kevin made sure to stay on top of things through email or phone calls. I appreciate all his help, wonderful customer service and top notch when it comes to an agent. We love our home. This was an experience we have never been through and I pray everything goes well as we put everything back together. If I have more questions I am confident Kevin and his team can help answer them. Thanks again!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Watertown insurance team. "
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Jon Blase

July 25, 2026

5  out of  5
rating by Jon Blase
"Holly is amazing to work with"
We responded:
"Thanks so much for the amazing review, Jon! We really appreciate your support here in Watertown. Just reach out anytime if you need us - we’re here for you. "
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David Berndt

July 24, 2026

5  out of  5
rating by David Berndt
"Can’t say enough about the service provided by the Kevin Mitchell State Farm Agency! Britt was especially helpful walking me through my options and setting me up with auto and life policies. Highly recommend."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Bob Perkins

July 10, 2026

5  out of  5
rating by Bob Perkins
"Top notch, great service!"
We responded:
"Thank you for your kind review of State Farm Agent Kevin L Mitchell’s Team. We appreciate it!"
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Annmarie

July 9, 2026

5  out of  5
rating by Annmarie
"Great service and so friendly! Quick service also!"
We responded:
"Annmarie, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Kevin L Mitchell’s Team!"
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Leah Strege

July 7, 2026

5  out of  5
rating by Leah Strege
"This 5 star review is ONLY for Holly Kuehl at the Kevin Mitchell State Farm agency in Watertown WI.
Holly provides that good old fashioned customer service. She cares about me and my family and is always willing to answer any questions and provide assistance when needed. She exudes exemplary professionalism, friendliness, knowledge, wiilingness to help, communication, and follow up.
When I contact this agency, I only care to speak with Holly.
Holly is a huge asset to this agency and she deserves a 5 star review!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Amy Pitterle

July 1, 2026

5  out of  5
rating by Amy Pitterle
"I have always had a great experience working with Holly, she is always very helpful!"
We responded:
"Thank you for the fantastic review, Amy! We are always here to help with your insurance needs here in Watertown . "
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Shelly Degrandt

June 26, 2026

5  out of  5
rating by Shelly Degrandt
"I have both vehicle and home coverage with Kevin, and I have been very impressed. He is consistently timely, efficient, and easy to work with, while also providing cost-effective options that meet my needs. I appreciate his professionalism and quick response whenever I need assistance."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Kevin L Mitchell’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Diane Conklin

June 24, 2026

5  out of  5
rating by Diane Conklin
"Kevin Mitchell insurance is great! I have been with them for many years and every time I need something (which has been quite a bit lately) they are so prompt and courteous about getting back with me. The customer service is top notch!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Kevin L Mitchell’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Watertown ."
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Marsha Cerney

June 22, 2026

5  out of  5
rating by Marsha Cerney
"I have had both my car and home insurance though kevin Mitchell for over 30 years now, Always great service, wonderful staff."
We responded:
"Marsha, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Kevin L Mitchell’s Team is just a call or email away!"
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James Helms

June 18, 2026

5  out of  5
rating by James Helms
"Great service!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Scott Jaeger

June 18, 2026

5  out of  5
rating by Scott Jaeger
"26 Years of service from Kevin's team and going strong!"
We responded:
"Scott, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Kevin L Mitchell’s Team is just a call or email away!"
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Judi Bennett

June 17, 2026

5  out of  5
rating by Judi Bennett
"I can't say enough about the customer service is receive whenever i call the office"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kevin L Mitchell’s Team. "
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Nicole V

June 11, 2026

5  out of  5
rating by Nicole V
"Friendly, professional, and informative! They took the time to answer all of my questions and explain my coverage options in a way that was easy to understand. I left with a much better understanding of the insurance coverage I need and felt confident that I was making the right decisions for my situation. Highly recommend for anyone looking for knowledgeable, customer-focused service."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Watertown to know that you had such a wonderful experience with us here on State Farm Agent Kevin L Mitchell’s Team."
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John Wanke

June 10, 2026

5  out of  5
rating by John Wanke
"Very helpful. Good service."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Kevin L Mitchell’s Team. "
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Carri Lopez

June 10, 2026

5  out of  5
rating by Carri Lopez
"Always get great customer support. Been with them for years."
We responded:
"Thanks so much for the amazing review, Carri! We really appreciate your support here in Watertown . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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C Nelson

June 4, 2026

5  out of  5
rating by C Nelson
"Holly and Britt helped me for over an hour I ur a nd a half understanding a calm with my difficult advanced questions. SUPER!!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Kevin L Mitchell’s Team. "
Profile photo of Todd Saeger

Todd Saeger

June 2, 2026

5  out of  5
rating by Todd Saeger
"Response for quote was fast. People extremely friendly. Prices great."
We responded:
"Wow, thank you for the 5-star review, Todd! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"